Surgery: Cutting Costs and Optimizing Outcomes with AI

Empiric Health founders Rick Adam and Justin Schaper talk about how they use AI to improve patient outcomes and the affordability of expensive healthcare procedures, such as surgery.

We’re on the verge of having 20% of the GDP in the United States spent on healthcare. That’s roughly twice what any other developed nation spends on healthcare. And, to be kind, I would say our results are sort of average.

The COVID hotline quickly moved to telehealth and went from 20 telehealth visits a week to 9,000 a week. They put it on a very powerful AI system so you could either log on or call in and talk about what your symptoms were and get a first-level triage. That actually cut visits to the urgent care centers down by 20%.